10 Replies Latest reply on Jul 1, 2010 11:13 AM by Zac Lam

    Premiere CS5 Crashing every 5 to 7 minutes on Mac Pro

    Dimitri Vorontzov

      Hi Forum,

       

      I know it's been asked by many people before, but the situation described by other editors for some reason seems a little different than in their cases, so I need to ask my own question.

       

      I work with video/audio files recorded using Canon 5D Mark II camera. After I launch the project I wait a few minutes until the software loads all media. Due to the job requirements I have to have all footage placed in a sequence on the timeline. I scrub through the timeline selecting the good shots. I save the project about once a minute as per client request. I copy some of the clips to the clipboard and paste them to different sequences. 

       

      From what I could observe, the software crashes in four situations:

       

      – sometimes while or immediately after I paste the clip into a different sequence;

       

      – sometimes when I just begin scrubbing through a new clip after I deleted a small portion of the previous clip;

       

      – sometimes when I save, usually after deleting a small portion of a clip (in that case the save bar freezes and if I'm fast I can prevent the crash bu canceling the save);

       

      – and sometimes when I extend or shorten a clip with a Trim tool, after I used the Razor tool on a clip.

       

      In all cases I get the rainbow ball first and then the software crashes.

       

      All cases seem to have one thing in common: they all occur after I do something to the clip, on the next action. Maybe this information is not relevant though, correlation doesn't imply causation.

       

      Is there a doctor in the house who could help diagnose the patient?

       

      Would be grateful for your help, as always.

       

      Best regards,

       

      Dimitri Vorontzov