1 Reply Latest reply on Jul 3, 2010 5:35 PM by Noel Carboni

    dng and CR2 files display as icons in CS5

    jan_lemmy Level 1

      Now I have installed CS5 on three machines - a new installation on WIN7, and here everything is alright - no problem!

       

      Two machines running XP wth a previous CS4 installation uninstalled show up in Bridge with this problem:

       

      dng and CR2 files display as icons!!

       

      Everything is updated, ACR plugin placed as should be, and Camera RAW is working fine when OPENING the file. It is only a display problem, but this is serious enough - you cannot go through your downloaded pictures.

       

      I have tried to follow a solution close to the one given for CS4:

       

      http://kb2.adobe.com/cps/407/kb407945.html

       

      but I am out of luck.

       

      Is it an XP problem, or has it something to do with the previous installation of CS4?

       

      Any suggestions will be great! I have searced, read, tried, searched, tried.... some share this problem, but I haven't seen any soloution.

       

      Thanks, Jan

        • 1. Re: dng and CR2 files display as icons in CS5
          Noel Carboni Level 7

          Disclaimer:  The following applies to WINDOWS EXPLORER.  I don't use Bridge so I don't know if it's applicable at all to Bridge.

           

          Adobe does not provide a codec for viewing Canon raw files as thumbnails.  Canon has one for free but it only works on a 32 bit Windows system.

           

          Early this year I found a free download for displaying raw file thumbnails that works on an x64 Windows system.  Since that time the author realized there's a real demand for this software and has started charging for it.  In any case, I find it works very well.

           

          http://www.fastpictureviewer.com/codecs/

           

          -Noel