in the print dialog from the PPD drop down choose other and navigate to the the adobe PDF ppd and select it.
the moment you select adobe PDF PPD as the PPD for your print settings. you will get the custom size enabled in media.
other workaround could be uninstall acrobat and reinstall acrobat again.
This may have happened because IllustratorCS5 only lists the PPD's of installed printer in the Print dialog.
Thanks for the assistance!
I looked under the "Other" listing previously and the Adobe PDF PPD was not in the folder. To compare, I did the same in Illustrator CS3, but it wasn't listed in that PPD folder, it just has Adobe PDF in the drop down menu in Illustrator.
I took your advice and decided to reinstall Adobe Acrobat, and its the same issue, its not listed in Illustrator CS5, nor listed under "Other." I then decided to reinstall Illusrator CS5, but the issue still persists. Do you know of any other workarounds?
This issue is actually caused by Snow Leopard. The problem is that a new security feature introduced in 10.6 won't allow the PDF Printer to work, therefore you can no longer write a postscript file using the print function. Apparently Adobe hasn't found a workaround yet, or they've chosen to just lose that feature. Either way, here is the Adobe article outlining the problem....
Hope this helps.
1 person found this helpful
if you don't Find AdobePDF in others folder do the following:
1) cmd+ Right click on you Acrtboat application icon present inside Acrtboat folder, and choose show package contents,: now travel to the following path:
show package contents->contents->macos->sethealfiles->AdobePDFPrinter->PPDS->contents->resources->enl. proj
you would find AdobePDF9.0.ppd, copy this ppd on your desktop and now once you have this ppd available from illustrator Print dialog choose other from PPD dropdown and travel to your desktop and choose this adobePDF9.0ppd you copied and pasted earlier.
Thanks for the responses guys! I grabbed the most recent version of Acrobat and it added the new PDF print options. My issue was because I'm on snow leapord. Now I can make the full move to CS5 from CS3! Thanks again for all the help, you guys helped me out of a really frustrating situation!
You are welcome Bkane !
Bkane - wondering if you can help me. I am having this exact same problem and ran updates for my CS5 suite getting all the latest versions but am still having the problem. Is this what you did to solve the problem?
I feel your frustration!
I ran all updates and it did nothing because I was still on an older version of Acrobat. Once I installed Acrobat 9, restarted illustrator, I had all of the PDF options avaliable to me found in the link that fuzzydisco design provided me:
Having Acrobat 9 seemed to be the essential missing component to me. If you do have Acrobat 9 already, and its not working, then thats a problem I don't know how to fix unfortunately!
I had the exact same problem, and after hours of searching I found the solution.
This link provides instructions to add PDF 9.0 as a printer, and solves this problem once and for all.
You are a genious !!!!