In our enterprise environment, we recently used Group Policy to deploy a .msi package of Adobe Reader 9.3.1. In a few cases, the client was unable to successfully uninstall the older version of Adobe Reader and install version 9.3.1.
When an administrator attempts to manually install Adobe Reader 9.3.1 onto one of the client machines that experienced problems, they receive the following error message during the installation process:
"Error applying transforms. Verify that the specified transform paths are valid."
The Application Event Log will show that Adobe Reader 9.3 did not install:
Event ID: 11708
Description: Adobe Reader 9.3. -- Installation failed
We have unsuccessfully attempted several suggested solutions...
This Adobe Knowledge Base is for Reader 8.x, but we decided to try anyway. When we run the kb404307.exe tool as an administrator, we get this error message:
"Acrobat Transforms Update did not find valid installed Acrobat products or you do not have sufficient privileges to update registry."
We also saw advice to use the Windows Installer Cleanup utility (MSICUU2.exe) from Microsoft. This tool, however, has been discontinued and is no longer available.
Does anyone have any advice on how to install Adobe Reader 9.3.1 on a machine that is presenting the "Error applying transforms. Verify that the specified transform paths are valid." error during installation?