6 Replies Latest reply: Jul 4, 2010 6:44 PM by pwillener RSS

    Error 1722 when installing Adobe Flash Player 10.1 (Active X MSI)

    SpirosGyros Community Member

      Hi,

       

      I'm experiencing an issue with installing the latest Adobe Flash 10.1 (ActiveX MSI) on Windows XP.

       

      It's coming up with error code 1722 stating...

       

      "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: ...\InstallAX.exe, com..."

       

      I've tried many things such as SubInACL resets, ISScript 11 installer, adobe uninstallers, manually register ocx files, using the local administrator account, changing Internet Explorer Security settings, running Proc Mon to identify the issue - to no avail -, downloading the MSI file again, running the EXE file, but I can't seem to install the player.

       

      The real scary side to this is that it seems to me that it's too unstable for me to deploy it across the entire corporate network due to using these fixes to have the player installed.

       

      Is anybody able to comment or assist in finding a solution to this problem.

       

      Regards,

       

      SG