5 Replies Latest reply on Jul 19, 2010 9:04 AM by T mania

    CS5/Encore crash dumping/Bluescreen occasionaly ???


      OS: Windows 7 Pro 64-bit

      App: Adobe Premiere Pro CS4 and CS5


      This may be more of a "CS5 Encore" issue, but basically

      I am Building a BD from PPro CS5 from:

      "File -> Adobe Dynamic Link -> Send To Encore" , ...

      So, half-way through the build/encoding process (while creating a BD, or DVD image file) it crashes my system. ?

      (I have successly done this, with the same work project in CS4 without these annoying crashes ?)

      Anyone else run into this within CS5 ?


      Here's the error output after it comes back up:


      "Problem signature:
        Problem Event Name: BlueScreen
        OS Version: 6.1.7600.
        Locale ID: 1033

      Additional information about the problem:
        BCCode: 50
        BCP1: FFFFF6837FFC6DC0
        BCP2: 0000000000000000
        BCP3: FFFFF80002D038CA
        BCP4: 0000000000000005
        OS Version: 6_1_7600
        Service Pack: 0_0
        Product: 256_1

      Files that help describe the problem:

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        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 the online privacy statement is not available, please read our privacy statement offline:




      Any ideas as to how to analyse the above dump files ?