5 Replies Latest reply on Jul 19, 2010 9:04 AM by T mania

    CS5/Encore crash dumping/Bluescreen occasionaly ???

    RoboGuighes Level 1

      OS: Windows 7 Pro 64-bit

      App: Adobe Premiere Pro CS4 and CS5

       

      This may be more of a "CS5 Encore" issue, but basically

      I am Building a BD from PPro CS5 from:

      "File -> Adobe Dynamic Link -> Send To Encore" , ...

      So, half-way through the build/encoding process (while creating a BD, or DVD image file) it crashes my system. ?

      (I have successly done this, with the same work project in CS4 without these annoying crashes ?)

      Anyone else run into this within CS5 ?

      --------------------------------------

      Here's the error output after it comes back up:

      ------------------

      "Problem signature:
        Problem Event Name: BlueScreen
        OS Version: 6.1.7600.2.0.0.256.48
        Locale ID: 1033

      Additional information about the problem:
        BCCode: 50
        BCP1: FFFFF6837FFC6DC0
        BCP2: 0000000000000000
        BCP3: FFFFF80002D038CA
        BCP4: 0000000000000005
        OS Version: 6_1_7600
        Service Pack: 0_0
        Product: 256_1

      Files that help describe the problem:
        C:\Windows\Minidump\070310-20919-01.dmp
        C:\Users\rick\AppData\Local\Temp\WER-33727-0.sysdata.xml

      Read our privacy statement online:
        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 the online privacy statement is not available, please read our privacy statement offline:
        C:\Windows\system32\en-US\erofflps.txt"

      If

      ----------------------------------------------

       

      Any ideas as to how to analyse the above dump files ?

       

      Thanks.

      Rick.