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1. Re: reader update error
pwillener Jul 5, 2010 6:56 PM (in response to MarianWaddell)MarianWaddell wrote:
error 1321 insufficient privileges to modify file C etc.
I would be interested to know the "etc." part in the message.
In the absence of details I can only suggest to remove the existing Reader installation using the Windows Installer Cleanup Utility. This tool is no longer available from Microsoft, but you can use Google to find hundreds of alternate download locations.
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2. Re: reader update error
MarianWaddell Jul 8, 2010 5:43 PM (in response to pwillener)I just retried to update Adobe Reader, I turned off the firewall and set antispam to much lower. I use AVG. I again got the error message 1310. Here's the entire message - Error 1310 error writing to files: C:\Program files (x86)\Commom files\Adobe\Acrobat\Active X\AcroPDF.dll. Verify that you have access to that directory.
I hate to continually uninstall programs and then reinstall as this causes so many registry errors.
Marian
Date: Mon, 5 Jul 2010 19:56:12 -0600
From: forums@adobe.com
To: [email address deleted by host]
Subject: Adobe Reader reader update error
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3. Re: reader update error
grich@insight.rr.com Jul 8, 2010 6:21 PM (in response to MarianWaddell)I encountered a similar error and reacted the same way you did by turning off
security without success.
After disabling both the firewall and the antivirus for 15 minutes, I restarted my computer and then successfully performed the update.
So for me, completely disabling the firewall and antivirus security and then restarting my computer worked for me. After the update successfully installed, I immediately enabled my security.
Maybe that technique will work for you too.
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4. Re: reader update error
pwillener Jul 8, 2010 5:51 PM (in response to MarianWaddell)Registry errors? Please elaborate.
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5. Re: reader update error
stinky dondzil Sep 10, 2010 11:08 AM (in response to grich@insight.rr.com)I'm getting Error 1310 writing to file: C:\Program Files (x86)Adobe \Reader 9.0\Reader\AcroRd32.exe. Verify you have access to that directory. Of cource I do I'm the administrator silly. I'm running Windows 7 64 bit. and tried downloading twice after simply restarting the Computer. I really hesitate to turn off my firewalls and Antivirus SW just to download an update and uninstalling and reinstalling the necessary files should be a function of the update.
Unless someone has a more common sense suggestion I may just stick it out untill the correct patch comes out.