My guess is that he's talking about the Start Page. Normally when you go to a website without specifying a file (such as www.adobe.com) the sever feeds you the standard file. 'Index.html' is a name that is widely used as the standard.
From what I can gather, your administrator renames the Start Page to index.html. You can change the name of your Start Page in the first page of the SSL settings of the WebHelp. When someone calls the URL with the help, the server will automatically serve the Start Page of the project.
This will work, but if you use context sensitive help, your developers may have to change their call (if they use the Start Page).
How is the Start Page called? .htm? If I rename it
index.html, does it affect the WebHelp?
I don't have context sensitive help so there won't be the problem you wrote
about with the developers.
In addition to what others have said here, I think Willam may have unintentially caused you some confusion with his casual mention of index.html and not index.htm. In almost all cases you have no worries whether the extension ends in .htm or .html. Both extensions will usually be understood and will typically work just fine.
We do encounter the occasional HTML purist that absolutely insists the extension must be .html and if it is .htm it is somehow wrong. Personally, I believe it's more of a geek speak thing. Those folks are usually rooted in Linux or UNIX operating systems and were likely running their own servers before the WWW came into general use.
Helpful and Handy Links
I also read your blog, SorcerStone - False Starting. I still have a few
I still am not sure which file to rename - the WebHelp Start Page or the
For example, there are 2 files that open up to the first page in the Help:
Which one do I rename index.htm?