26 Replies Latest reply on Dec 9, 2010 9:47 AM by DeeJayZero

    Error 1625 with Adobe Reader Update on Windows Server 2008 R2 OS

    KenGross Level 1

      For the last two months when I receive updates to Adobe Reader 9.3 I get Error 1625:  Update failed.  Update not permitted by system policy.   But there is no system policy since this is a stand-alone machine. 

       

      Windows Server 2008 R2 is equivalent to Windows 7 OS but has some special security features.  If I could manually download and run this update and by pass the Adobe automated install I might be able to fix the problem by running the update "as administrator" but I think Adobe doesn't give me that choice.

       

      I have uninstalled and re-installed Adobe Reader 9.3 but still get the same result when applying this update.  

       

      Adobe reader is working fine, so I would be happy also if Adobe just stopped trying to send me this update.

       

      Any suggestions?