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1. Re: Windows Media file write failure
Harm Millaard Jul 7, 2010 3:28 PM (in response to sheryl fillmon)It looks like you are using external disks or one of the internals is starting to fail.
You mentioned MY Disk, now that is worrisome, since minimum requirements are two 7200 (e)SATA disks.
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2. Re: Windows Media file write failure
Bill Hunt Jul 7, 2010 3:45 PM (in response to sheryl fillmon)As Harm asks, do you have any external HDD's in the mix, especially USB 2.0 externals?
That Delayed Write Failure is common, when a high throughput program pushes more data, than the USB 2.0 connection can handle.
It is also a sign of impending internal HDD failure, or a failure of the controller.
This is something to be very, very concerned about.
Please give much more info, especially regarding your I/O sub-system, i.e. your HDD's, their size, speed, controller type and how you have them allocated.
Good luck, and start doing major backups, just in case.
Hunt
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3. Re: Windows Media file write failure
sheryl fillmon Jul 8, 2010 8:17 AM (in response to sheryl fillmon)This is a link to the specs on my computer.
As you both realized, I do have an external USB drive I use to store most of my captured video to help save space on my C drive. If this is a problem, how can I resolve without having to capture my video on my C drive as I usually have lots of video and using the C is not an option. I also have a few network drives mapped, 1 of which has PLENTY of space (708 GB of free space) but I don't have Premiere designed to capture there or the Scratch disk to use it that way either. I will try to begin capturing my raw video on this drive and see if this resolves the issue. I've never configured Premiere to capture to this drive but I don't think it'll be too difficult.
Out of curiosity, how did both of you know that I was using an external USB drive with the info. I first provided? Pretty cool I think. This whole issue is taking place on my work computer but I have a whole list of other issues with my personal computer and Premiere Pro CS4. I'll post something about this in a few days. Hope you guys can help out there as well.
Thank you extremely much and i'll let you know if and when I find the solution.
Rick,
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4. Re: Windows Media file write failure
John T Smith Jul 8, 2010 8:23 AM (in response to sheryl fillmon)The message "Windows Delayed Write Failed" indicated a USB drive... since that type of error is fairly commone with those drives
For external you need eSATA or Firewire (FW800, I think) or you need to add more internal drives
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
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5. Re: Windows Media file write failure
Bill Hunt Jul 8, 2010 8:45 AM (in response to sheryl fillmon)Rick,
On my part, it was just a guess. When USB 2.0 externals came out, I tested editing to/from those, and got many read/write errors, including the dreaded Delayed Write Failure. Many others encountered that too. In a lot of those cases, the externals failed catastrophically, and most data was lost.
As John points out, eSATA will be a blessing to you, and will help you get past that extreme limitation of a single 80GB internal HDD. We strongly recommend a 3x physical HDD configuration, with a 2x just being enough to skate by, but with bottlenecks.
With a 3x 200GB SATA internal setup, I do use FW-800's to edit to/from, as I migrate Projects between the laptop and the workstation.
Were I you, I would look first into replacing your single 80GB SATA with something around 250 - 300GB for the OS, programs, and probably the Windows Virtual Memory Page File. Then add 2x 1TB SATA's for Projects and media. I would ONLY use the USB 2.0 disk for archiving the media, and NOT editing to/from. When I would use that material, I would just Copy over the necessary files to the internal media drive, and work from there. I do similar with my NAS drive - it is for archiving only.
Be very sure to check the integrity of your USB 2.0, and also the files on it. I hope that you do not have corrupted files, as many experienced after the Delayed Write Failure.
Good luck, and sorry for the bad news,
Hunt
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6. Re: Windows Media file write failure
sheryl fillmon Jul 9, 2010 7:23 AM (in response to sheryl fillmon)Harm, Bill, John thank you for all your help so far. Here's the good news:
I was able to create my .wmv file without issue, but I had to capture on my C drive what I needed and it created my 3 min. video without any issue. So maybe that's what i'll do when I need to create a .wmv file, but here's a question i'm hoping you guys can answer..... WHY?
Why does creating any other file (.mpg, .avi or just about any other file) work the way i've been doing, using the external USB drive, and not work when creating a .wmv file? Does .wmv file have more info that the USB can handle? That's what i'm assuming.
Also, I had told you guys I would try capturing and doing all of my project on a mapped network drive i have on my system.... just FYI, that didn't work either. I had the same "Windows Delayed Write Failure" come up.
I did check out the link John sent for the suggested Drive set up. I work for the City of Ab. and it'll be up to the higher-ups if I can get approved for more disks for my baby. In Harm's answer you (he) says the minimum requirements are 2 7200 (e)Sata disks. I looked at the CS4 requirements and under System Requirements here's what it says is needed: "Dedicated 7200 RPM Hard Drive for DV and HDV editing, Striped Disk Array Storage (RAID O) for HD, SCSI disk subsystem perferred" I don't see any mention of "2 7200 (e)Sata disks" or is that just understood with "SCSI disk subsystem"?
I trust you guys implicitly and will try to do what you suggest. Unfortunately money is always an issue. Many thanks for all your help. Any other input will be graciously accepted.
(I hope none of my words above sound condescneding in any way shape or form)
Rick T
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7. Re: Windows Media file write failure
Bill Hunt Jul 9, 2010 8:35 AM (in response to sheryl fillmon)Rick,
WMV is a very intense CODEC to work with. It requires power and time on either end - decoding or encoding. My guess would be that the throughput of the USB 2.0 connection just cannot keep up with that processing, where many other formats/CODEC's are easier to work with.
As for the minimum requirements, we find that they are horribly light. To lift from Monty Python, "we blow our noses in their general direction." They are provided to tell a user what it takes to install and launch the program, but when it comes to using said program - well, that is usually another matter.
If you have a desktop, and it has room in the case, you can most likely just add two more (2x is about the true min., and 3x is better) physical HDD's, of the controller type as your C:\. Depending on the MoBo, you probably have a SATA controller, and could add up to 3 additional drives, for basically the price of the drive, some cables, if not supplied, and a few screws. Most cases have the necessary mounting, or cages, for additional drives. Note the words "most," "probably," etc., as nothing in the PC world is created equal.
Were I making the request, I'd propose adding 2 more HDD's, at 7200 RPM and of the same controller type as your C:\. I'd ask for a minimum size of 500GB, but shoot for 1TB for each. Do not know if you have a Fry's Electronics near you (they are a Western US retailer), but they constantly have at least one such HDD on sale per week, and at very good prices.
Ignore SCSI. It's good and fast, but the drives are limited in size and the $/GB is not high. A RAID 0 array would be good for the media drive (actually it would be 2 HDD's), but to really benefit, one would do best with a hardware managed RAID, and most RAID controllers on MoBo's leave something to be desired. Harm makes recommendations for dedicated hardware RAID, but then you are talking having to do a real "dog & pony" show for you CFO, or Controller!
Maybe Harm has some suggestions, considering that you are on a city's budget.
Good luck, and glad that things are working for you. Think about relegating that USB 2.0 external to archiving Assets.
Hunt


