4 Replies Latest reply on Jul 8, 2010 10:56 AM by Isotrope

    .ai won't open in CS5

    Isotrope

      Yesterday i received a .ai file and when i tried to open it in CS5 it would not open and gave me the message "Can't open the illustration. Could not complete the requested operation." On a whim I decided to try it in CS3 on another computer and it opened fine and I resaved it as a .eps file and transferred it back to the machine with CS5 after which it opened fine.

       

      I also had problems opening a PDF in Illustrator CS5 and it too opened fine in CS3.

       

      For what it's worth I'm running CS5 on a Macbook Pro with OS 10.6.3 with 4GB of memory. Processor speed is a 2.66GHz Intel Core i7.

       

      Thoughts?

      Thanks.