Thanks. I sent it off, but their disclaimer is that essentially they probably won't respond due to the number of emails they receive. So, I'm still in the same position, hoping this is not a continual issue.
Anybody else have this file opening issue?
You are not telling us anything, so how should we possibly be able to help? Where did the file originate? How was it stored? From damaged mail attachment to the file having been created in a non-Adobe program this could be anything....
The file did not appear to be a damaged email attachment as it opened fine on other machines in previous CS versions as I've clearly noted. I'm not sure what you mean by 'How was it stored?' nor even the relevance considering it can be opened by previous versions of Illustrator which leads me to believe, perhaps naively, that it's not damaged or corrupted.
I would think that knowing that other versions of Illustrator open it without issue and this one doesn't would constitute something rather nothing as you're suggesting.