I fear that without access to the RoboEngine server you'll be a bit lost. Anyway to be able to help further it would be useful to know what version of RoboEngine you are using. Also has this just started happening? Is it just on one project? Was that project republished before the issue started? We haven't got much to go on here.
That's what I was afraid of. Let me see who I can connect with internally about the servers....what's interesting is that I publish to two sites; one is DEV and the other PRODUCTION. The DEV site pulls up the searches just fine, but the Production site just gives us word doc relevance.
It has just started happening (within this week). I publish to both sites concurrently so other than the usual fields marked for generating the primary layout, nothing has been changed.
I would like to reserve the opportunity to come back you with any new information/updates I have. Yes?