I have an Aluratek LIBRE eReader and am trying to solve an ongoing problem. Last week I checked out a book from my local library and tried transferring it onto my reader. When I attempted the transfer, I received an error saying No Permission to Copy Document. After that, I opened Case #0181671508 to try and get the error fixed. There was an email sent back to me saying I needed to get in touch with Aluratek. So I called Aluratek and was told that I needed a Firmware update. I ended up getting that completed but still got the same error. After that, I uninstalled ADE and reset my reader in the hopes that starting from the beginning would help. After reinstalling ADE and hooking up my reader, I got a new error: E_ACT_TOO_MANY_ACTIVATIONS. Sent in an update to my case and was told again that I needed to get with Aluratek and update the Firmware. Please help me in figuring out what actually needs to be done so I can get to the point of transferring books onto my reader and actually being able to use it.