4 Replies Latest reply on Jul 10, 2010 9:21 AM by fdoering01

adobe reader 9.2

fdoering01 Jul 9, 2010 5:42 AM

PC w/ Win XP Pro, when using Updater for 9.3.3 update, I get the Message, "Close all pgms in use: Pls close all instances of AR as well as any open browsers & the click RETRY to continue install. If RETRY is not successful, pls restart & then click for updates again later."

I have followed all of the instructions listed above but continue to get the same message. Any help would be greatly appreciated. Thx.

1. Re: adobe reader 9.2

pwillener Jul 9, 2010 6:49 PM (in response to fdoering01)

You cannot apply the 9.3.3 update to Adobe Reader 9.2; Install 9.3 first, then the incremental updates 9.3.1, 9.3.2, 9.3.3.
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2. Re: adobe reader 9.2

LeoAdobeX Jul 9, 2010 8:54 PM (in response to fdoering01)

You could only get this dialog from Updater if you are on version 9.2.0
Sounds like your best bet is to download and install Reader 9.3.0 from Adobe and than let Updater to install Patches.

The other choice is to wait a few more days - Adobe promised to post combined 9.3.3 Reader which insludes full Reader and Patches already.
I think it could happen on 07/13

Whatever path you choose it is always a good idea to uninstall current version first.

Good luck.
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3. Re: adobe reader 9.2

fdoering01 Jul 10, 2010 9:20 AM (in response to pwillener)

Thank you very much!!

Fred
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4. Re: adobe reader 9.2

fdoering01 Jul 10, 2010 9:21 AM (in response to LeoAdobeX)

Thank you very much!

Fred
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