4 Replies Latest reply on Jul 12, 2010 7:18 AM by SteelcaseMark

    Robohook.wll and Word 2007

    SteelcaseMark Level 1

      Is RoboHook.wll necessary for Word 2007? Is RoboHook.wll necessary for RoboHelp 8 HTML or is it a leftover from earlier versions of RoboHelp?

       

      I am using RoboHelp 8 HTML to generate WebHelp.

       

      My Word 2007 documents (totally unrelated to my RoboHelp projects) have a global template called RoboHook.wll. My Word documents change the style formatting of my co-worker's documents when I open them.  My employees do not have and do not need RoboHelp.

       

      If I were to remove RoboHook.wll, will it cause issues with RoboHelp 8 HTML?

       

      Thanks in advance for your assistance.

       

      Mark

        • 1. Re: Robohook.wll and Word 2007
          Peter Grainge Adobe Community Professional (Moderator)

          If we strip your post to the core, you are saying

           

          My Word documents change the style  formatting of my co-worker's documents when I open them.

           

          How would your documents affect any document sent by someone else?

           

          That sounds more like your co-workers have sent a document based on Normal and you have Automatically Update Styles ticked on your PC, therefore it is applying your Normal styles. Could that be the case?

           

          I have never seen anyone find that RoboHelp.wll causes any problems with documents not related to RoboHelp.


          Even if my suggestion is wrong, my thinking is this is an entirely Word related issue.

           

          I can try to find out what it does but that might take a few days. I would explore other avenues first.

           


          See www.grainge.org for RoboHelp and Authoring tips

           

          @petergrainge

          • 2. Re: Robohook.wll and Word 2007
            SteelcaseMark Level 1

            Peter,

             

            Thank you for your reply.

             

            We are updating everyone to Word 2007. We have narrowed it down to my environment.

             

            I still wonder if RoboHook.wll is necessary for RoboHelp8 HTML. Any ideas?

             

            Thanks again.

             

            I'll check back on Monday!

             

            Mark

            • 3. Re: Robohook.wll and Word 2007
              Peter Grainge Adobe Community Professional (Moderator)

              Not sure without making enquiries, you could always deselect it in Templates and Add Ins and see if it changes anything. My money is on it not having any impact on the problem you are trying to resolve.

               


              See www.grainge.org for RoboHelp and Authoring tips

               

              @petergrainge

              1 person found this helpful
              • 4. Re: Robohook.wll and Word 2007
                SteelcaseMark Level 1

                We upgraded everyone to Office 2007 and the issue has been resolved. RoboHook is still around, but since the issue is resolved, this case is closed!