3 Replies Latest reply on Jul 11, 2010 8:16 PM by AdobeAddict17

    After Effects CS5 Startup Error

    AdobeAddict17

      Hi, I recently downloaded the After Effects CS5 trial for Mac OS X (64 Bit). I installed everything correctly (I think) and tried to start up the program, as I was very excited because I have heard great things about this program. I was unhappy to see a startup error pop up that says this, "After Effects Warning: Unknown BIB Error invalid encoding, BRV, 0 (83 :: 3)" I think it might be that I downloaded the 64 Bit instead of 32, but I do believe I'm running on a 64-bit operating system (Mac OS X 13-In. Macbook Pro), but I'm not sure. Some help would be greatly appreciated, thank you.

       

      -John (AdobeAddict17)

        • 1. Re: After Effects CS5 Startup Error
          Mylenium Most Valuable Participant

          There is no 32bit version of CS5, but it's really unimportant. OSX has supported 64bit apps since 10.5.x and 10.6.x is native 64bit. So no problems on that end. The error you are seeing is a generic drawing error which may be caused due to misconfiguration of your graphics hardware or problems with font rendering. in the latter case, removing unnecessary fonts may help, for the graphics config a system update may have a newer driver. Also make sure that you have the Verdana font on your system. This has been known to be a problem with OSX 10.6, since it does not install the font by default.

           

          Mylenium

          • 2. Re: After Effects CS5 Startup Error
            AdobeAddict17 Level 1

            Thank you so much for your answer, I will definitely try these solutions out! Thanks!

            • 3. Re: After Effects CS5 Startup Error
              AdobeAddict17 Level 1

              I've deleted all duplicate fonts, but I haven't delted ones I have downloaded... I do use them a lot and they work in Photoshop CS4 (not sure about CS5)... but If it will most likely fix the problem I will delete them. What do you think?