2 Replies Latest reply on Jul 12, 2010 7:27 AM by patka4466

    Reader version 9 not opening some files: error "insufficient data for an image"

    karlh123

      Adobe reader version 9 is having difficulties opening PDF's, mainly with PDF's that contain charts or jpg's.

      When using Google Chrome browser, I get the message "insufficient data for an image."

       

      I am using windows XP.  When I open these same PDF's using Internet Explorer, they display fine, but some of them don't print, and cause the printing spooler to malfunction, i.e., the print spooler begins turning itself off repeatedly, and then I can't print anything from any program. This print spooler problem is really difficult to solve. But I think all of this is originating from some inability of the current version of Adobe to handle some PDF's, which is a recent phenomenon. I've never had problems like this before with previous versions.