8 Replies Latest reply on Jul 15, 2010 5:14 AM by JackAnz

    Training Mode and Click Boxes

    JackAnz Level 1

      I feel like I had this same issue in Cap 3 at one time. I did search. I must be missing something...

       

      I set the default Training mode to create click boxes upon mouse clicks. I start recording, select Training mode, but no click boxes at all.

       

      I'd prefer not to have to add these manually.

       

      I had this working in Cap 3 but I don't see any diff setting.

       

      Theories?

        • 1. Re: Training Mode and Click Boxes
          JackAnz Level 1

          FWIW, Win XP.

          • 2. Re: Training Mode and Click Boxes
            Captiv8r Adobe Community Professional & MVP

            Hi there

             

            And is this happening in Captivate 4 or 5? Further to that, does it matter what you are recording when it happens? For example, I've seen reports where certain things aren't registered properly if recording a VM session. Things like that.

             

            Cheers... Rick

             

            Helpful and Handy Links

            Captivate Wish Form/Bug Reporting Form

            Adobe Certified Captivate Training

            SorcererStone Blog

            Captivate eBooks

            • 3. Re: Training Mode and Click Boxes
              JackAnz Level 1

              Sorry, this is Robo 5 recording a web app.

              I tried to capture mouse clicks in MS Word with the same results - not happening consistently. Auto add of text boxes with click instructions also not happening.

               

              I capture about 2 out of 5 clicks. So it seems to be working randomly. Usually the mouse click does not result in the camera capture sound confirmation. While all the screen refreshes are captured, only about 2 or 3 in 10 result in the camera click confirmation sound.

               

              If I am configuring the capture incorrectly, it's a mystery to me. Feels a tad buggy.

               

              I need to get a handle on this ASAP...

               

              And while I'm venting, the help system displays a blank page half the time. I long for the days of a simple .chm file that got me what I need in a most straightforward fashion. I don't want to go online and search... grrrrrr....

              • 4. Re: Training Mode and Click Boxes
                Captiv8r Adobe Community Professional & MVP

                Hi again

                 

                I hate to sound dense here but...

                 

                JackAnz wrote:

                 

                Sorry, this is Robo 5 recording a web app...

                 

                 

                Does this mean you are using RoboDemo version 5? That's an awfully old application!

                 

                Cheers... Rick

                 

                Helpful and Handy Links

                Captivate Wish Form/Bug Reporting Form

                Adobe Certified Captivate Training

                SorcererStone Blog

                Captivate eBooks

                • 5. Re: Training Mode and Click Boxes
                  JackAnz Level 1

                  Duh... Captivate 5.

                   

                  The pgm has crashed twice on me now. I tried to delete config file but didn't seem to matter.

                   

                  Last launch, I captured first screen only. I saw in support this is a known issue possibly related to not running in admin mode? Thisis an XP system; not sure if that matters for that particular issue.

                  • 6. Re: Training Mode and Click Boxes
                    JackAnz Level 1

                    OK, I think I have this figured out.

                     

                    When capturing screens, if I move the cursor while recording, it flashes for a second or two after it lands in the target area. At that time, I can click and capture the screen but the click box and instructional text are not added. If I wait until the cursor stabilizes, the click box and text are added as expected.

                     

                    It's possibly a bug but may be my laptop. I'm using a laptop that may be on the low end of acceptable in terms of free disk space. On a more powerful machine, the flickering cursor might not be of a significant period. Captivate does notify me upon launch that I am low on disk space. Sadly, not much to do about that just right now. I'm at the wall.

                     

                    I can work around this. Just have to slow down a tad.

                     

                    Thanks goodness we are scheduled for new laptops soon. I'll try and update this thread after I get the new machine.

                     

                    Else I am digging Cap 5.

                    • 7. Re: Training Mode and Click Boxes
                      M_Anand Level 3

                      Hi there,

                       

                      Will it be possible for you to tell us your laptop's config....

                       

                      -Manish

                      blogs.adobe.com/captivate

                      • 8. Re: Training Mode and Click Boxes
                        JackAnz Level 1

                        Here you go:

                         

                        OS Name Microsoft Windows XP Professional
                        Version 5.1.2600 Service Pack 3 Build 2600
                        OS Manufacturer Microsoft Corporation
                        Activation Status Activation Pending (30 days remaining)
                        System Name XPLT12026
                        System Manufacturer Dell Inc.
                        System Model Latitude D620
                        System Type X86-based PC
                        Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1830 Mhz
                        BIOS Version/Date Dell Inc. A04, 8/28/2006
                        SMBIOS Version 2.4
                        Windows Directory C:\WINDOWS
                        System Directory C:\WINDOWS\system32
                        Boot Device \Device\HarddiskVolume1
                        Locale United States
                        Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

                        Time Zone Eastern Daylight Time
                        Total Physical Memory 2,048.00 MB
                        Available Physical Memory 1.15 GB
                        Total Virtual Memory 2.00 GB
                        Available Virtual Memory 1.96 GB
                        Page File Space 3.33 GB
                        Page File C:\pagefile.sys