9 Replies Latest reply on Aug 18, 2010 3:53 PM by Julien Deka

    New mac pro, CS5 crashes, where to start?

    scott_oliphant

      I have a new mac pro which crashes daily while using After Effects (and photoshop). I've seen some indication that this could be a driver issue with the 2 nvidia cards that came preinstalled, or an Adobe issue. Running 10.6.4 Snow Leopard. I can recreate this sometimes by scrubbing the after effects timeline with a spotlight casting a shadow on another layer. The system locks up, left monitor flashes black and I have to hard rest. This is super frustrating, apple has twice told me it's Adobe, but I don't know. All I do know as a business owner is that I'm $13,000 invested in hardware / software that don't seem to work together and I don't have many other options as this is what i do for living. Any thoughts at all? Anyone have any ideas?

       

      2x2.93 quad core xeon

      16gb 1066 ddr3

      level 5 raid with 4 1TB drives

      OSX 10.6.4

      MacPro4,1

      2 nvidia 120 cards

      2 24" cinema displays (one per card)

       

      thanks in advance

      scott