7 Replies Latest reply on Sep 28, 2010 5:39 AM by OneMoreITGuy

    ERROR 1402

    anglesteffes

      I have removed all Adobe from my computer and shut it down.  Start it back up, go to Adobe website and download Adobe Reader.  It runs through almost the entire process and gets to the last little bit and I get this:

       

      Error 1402 Could not open key

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Optional Components\IMail

      Verify that you have sufficient access to that key, or contact your support personnel

       

      It will not complete the install and I can not get any type of PDF program to read on my computer...........

       

      Has anyone encountered this?  Have a fix?