OK, well not to be stupid, but I suppose you're playing the material from the same drive location on the same computer when you comapred the playback in Final Cut?
When the clip stops, do the TC numbers keep on going? Does the Play/Stop button in the program monitor panel switch when it stops, or does it look like the computer keeps attempting to play it, and just can't?
When it stops, can you hit the spacebar and get it to play for another second or whatever?
When the clip is playing back for that short time, does it look as if it's at the correct framerate?
(sometimes I've seen weird stuff when the media and sequence are mismatched, 24fps and 23.976fps for instance...though having that stop playback would be a long shot)
How much RAM is in the machine? How much is allocated to Premiere Pro?
Bear with me on this one....it might just work
Go to edit preferences, click on audio hardware, click on ASIO Settigns, tick 32 bit playback (on both input and output tabs), then OK everything. Did it work??
This fixed my same problem on a PC based suite...
First, this is NOT Adobe support... this is a space provided by Adobe for User to User help
You are going to have to wait until some other USER reads your question, and attempts to help
Second, with only one hard drive, you do not meet the minimum system requirements for CS5... you need a DEDICATED drive for video files, in addition to your operating system and program drive
While Windows, the computer I use is link in my CS5/AVCHD 1st Impressions http://forums.adobe.com/thread/652694?tstart=0
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
"First, this is NOT Adobe support... this is a space provided by Adobe for User to User help. You are going to have to wait until some other USER reads your question, and attempts to help..."
I completely understood that from the beginning. I can't force people to answer, but if the question is urgent, there's no harm mentioning that. I appreciate every bit of feedback given from the community, regardless of whether is solves my problem or not. As I noted, any ADVICE is greatly appreciated. I'm not sure how you could interpret it any other way.
"Second, with only one hard drive, you do not meet the minimum system requirements for CS5... you need a DEDICATED drive for video files, in addition to your operating system and program drive"
Um...that's completely untrue. Sure, a dedicated scratch disk is nice, and can speed up performance in a variety of areas, but it's not going to make or break the software unless you're editing fully uncompressed footage. That's besides the point though: no where in the system requirements does it state you require two hard drives. That would basically completely alienate users who edit in the field or use a laptop for rough cuts.
I appreciate your input, but to be honest your response is a bit more troll-like than necessary, and is slightly misleading given your statement about requiring a dedicated hard drive. :\
I HAVE FIGURED OUT THE PROBLEM!
First off, thank you to everybody who e-mailed or posted with their ideas or questions to help me find the solution. Your constructive input is always appreciated.
Second, here's what happened:
As I mentioned, I was unable to properly play back any of the media without it stopping within a few seconds. This basically made cutting...well...impossible.
As it turns out, the issue was related to permissions. I repaired my permission from Disk Utility, and then based on some information I found, tried enabling the root user account for Mac OSX, logging into the root user, opening Premiere Pro CS5 and the project file, and then quitting Premiere, restarting the computer, and logging into my user account as normal. From there, I just opened the project file as normal into Premiere CS5, and voila...it WORKED! The clips play back without stuttering or stopping.
HOW this happened: I have NO IDEA, lol. It was a completely clean install of Production Premium CS5, so I'm unsure where the permissions got messed up along the line. Regardless, repairing permissions, enabling the root user account, logging in, opening Premiere, logging out, and restarting solved the problem.
If anybody else is experiencing weird stuff with their software, give this a shot, can't hurt. =)
Thanks again to everybody who took the time to help me come up with a solution. Hopefully this post helps others who are as confused as I was.
There is a thread (I think over in the lounge) discussing the "marketing types" -vs- the "engineering types" at Adobe... and the fact that what is on the page is both not clear and not reflective of actually USING the program -vs- simply being able to install the program
When it says "7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed" it really SHOULD say that a separate, dedicated drive is required for "effective" use of Premiere Pro
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
My original response was not misleading at all
Read http://forums.adobe.com/thread/618058?tstart=0 for a discussion of requirements
Hi was having the exact same problem with AVCHD footage imported from another Canon video camera (can't remember the model, wasn't mine).
I run PrPro CS5 in a standard user account. The solution for me was to simply open Premiere in my Admin account, close it and go back to the standard user account.
No need to enable the root account. Only do this if it won't work either on the admin account.
I am having this same issue on an i7, computer with two scratch drives and AVCHD 7d and 5d footage on an Raid 0 drive. I do not have the issue when using CS4 but I do have it when using CS5. Anyone have any suggestions?
Did you try the solutions presented above?
1) Make sure you run PrPro at least once in an admin account (if you're on Windows Vista or 7, right click the PrPro shortcut and select "run as administrator" )
- if it doesn't solve:
2) Temporarily enable the root account and run PrPro there, then disable the root account
If you still have problems after this, it would great to know your machine's specs.
Hi, I pretty much have exactly the same problem, but none of these solutions seem to work ...
my system is a 2.93 Ghz Intel Core i7 with 8 GB RAM and 2 TB HD.
I tried repairing the permissions and logging into the root user, no effect.
I actually used 5D footage that I edited in AE before importing it into PP (no problem in AE ...), so it's not "straight from the camera".
I'm also used to working with FCP, and as a new PP user I'm not overly excited about this playback issue.
feeling fairly frustrated now and understanding of the panicky nature of the original question of danial.hybiak.
any help would be very much appreciated!
Well, if it's not "straight from the camera, it's not DSLR footage for one thing...your playback behavior may be different anyway.
You tried deleting the aggregate devices plist file (as the article states)?
And you've tried the login procedure?
When I worked in software for a short time, I'd say 35% of our tech support calls on the Mac side came down to this installing under a user login without the proper privileges.
Hi thanks for the reply!
Indeed I tried to delete that plist file, but I could not trace it down anywhere on my HD...
you are very right indeed not straight from the camera is as good as any other file (...)
I have also tried with original files straight from the cam > same result.
by the login procedure you mean, login out as admin and login in as guest?
should I create a project being a guest in stead of admin on mys system?
Actually, my point was that the file from AE is probably NOT like the DSLR
file as H264 is a wide standard, so i wanted to know if you had actually
tried any actual camera file footage...
The issue comes down to whether or not your installation of the software, or
some peripheral software was under the admin login...at least every time I
ran into it.
Either the app would be not be installed under admin, or some plugins or add
in software would go in while the user was unaware they were not logged in
as admin...or a project would get created under some login other than
Honestly it made me appreciate Windows...
...if you didn't delete the plist file, then you didn't try everything that
was suggested...from the support document:
Open the Finder and navigate to /YOUR_HD/Library/Preferences.
Rename the com.apple.audio.AggregateDevices.plist file, or move it to the
Restart Soundbooth or Premiere Pro and retry.
*"by the login procedure you mean, login out as admin and login in as guest?
should I create a project being a guest in stead of admin on mys system?"*
Um...no, I mean did you try the procedure also noted in the same support
Log in to your computer as the root user. Once you are logged in as root,
relaunch your Adobe software and repeat the process that generated the
error. After you have verified that the software functions correctly, you
can return to your regular user account. For information on enabling the
root user, see the Apple documentation on enabling the root user account,
located (on Apple's website at http://support.apple.com/kb/ht1528 )
thanks again for the reply, I did not look in the right library when looking for the aggregate file..... quite stupid
deleting this file fixed the playback problem.
kind of embarassing actually.
at least all is fine now and I can begin to get hands on with this program.
thanks again : )
I am still having issues but the funny thing is that CS4 is running smoothly. I am on i7 3.2, 12G Ram, Raid 0 for captured 5d material, OS drive, 2 scratch drives. I have tried all the above, no luck. If CS4 runs fine then there must be something wrong with CS5.
Thank you Mr. Hybiak and chocopistaccio.
The rights were the problem for me too.
Opening Premiere with admin rights and reopening it in my account made it work again.
Strange problem that should be solved soon.
I had the same problem with PP 5.5 running on a Mac Pro 8 core. I just deleted the file you mentioned and now it works fine!
I'm having the same problem with premiere pro cs5.5 running on windows 7.
I've ran programme as admin, deleted preference files, re-installed software.
I've tried all of the solutions above and no joy.
The only thing I'm unsure of is the .plist file you talk of deleting. Is this a mac only file? For I cannot find it. And if so, is there a windows equivalent i can try deleting instead?
I really hope someone can help.
Dude, you need to lighten up, seriously. The guy just wanted some assistance!