3 Replies Latest reply on Jul 17, 2010 7:35 PM by John T Smith

    Help with mp4 please.

    12me91

      I cannot load mp4 into premiere elements 8. if I convert them to avi they work fine, but mp4s say the file type is not supported or the required codec is not installed. is there a codec for it, and if so where can I find it and how do I install it?

       

      EDIT: I just had my drive wiped and had to reinstall everything, could that be the problem, and do I need to install the codec?