3 Replies Latest reply on Jul 19, 2010 12:54 PM by Sean_Wilson

    Error: This application required an Xtra (ActiveX...) that either does not exist or failed

    sami90210

      Hi All,

       

      im having trouble few days now , i hope someone can give me a lead here.

       

      i have a director mx file written in arabic, i open it in Director 11.5, the file behave strangely, very slow publishing process, very slow access to the xtra list.

       

      after publishing (shockwave and html), i open the html, the preloaded start to run but i can see its not reaching 100%, after a while i get the error massage:

      "This application required an Xtra (ActiveX...) that either does not exist or failed..." and firebox or IE crashes.

       

      In the movie extra list (Modify menu) i can see all extras, and all have "download if needed", but in ActiveX the "download if needed" grays out. i have no idea why

       

      things i try with no success:

       

      • uninstall and reinstall shockwave player
      • check the same file in another machine
      • exclude and include xtras in Publish Settings > Files
      • add activex.x32 from other places

       

      Hope for good news

       

      Win Xp sp3

       

      Thanks

      Shay