4 Replies Latest reply: Jul 20, 2010 10:42 AM by zerofailure RSS

    If you are having problems with flash 10.1 on Windows in IE and FF read on....

    Flash10_1Gordon

      If you are having problems with flash 10.1 on Windows in IE and FF read on....

       

      These instructions will let you revert to the latest 10.0 release prior to 10.1 which introduced lots of problems for IE and FF users of flash based websites.

       

      The solution advocates using V10.0 which apparently has some security flaws, but until Adobe get 10.1 working properly for everyone, this solution will at least get you up and running - it worked for me.

       

      Note if you use both IE and FF combine the uninstall steps in one go before you reboot.

       

      In IE

       

      1. Make sure Flash player 10.1 is fully uninstalled.

       

      Shut down all instances of IE and any MSN Messenger tools

       

      Use Control Panel Add/Remove Programs to uninstall Flash Player Active X

       

      Just to be sure - download the uninstaller again otherwise you will get this problem when you try and install an older version http://kb2.adobe.com/cps/402/kb402435.html

       

      The uninstaller can be found here http://kb2.adobe.com/cps/141/tn_14157.html

       

      Reboot your PC

       

      2. Download the Version 10 flash player 10 archive from here http://kb2.adobe.com/cps/142/tn_14266.html

       

      3. Extract the files and Install version 10.0.45.2 (flashplayer10r45_2_winax.exe)

       

       

      In FF

       

      1. Make sure you have FF 3.6.6

       

      Use Control Panel Add/Remove Programs to uninstall Flash Player Plugin

       

      Just to be sure - download the uninstaller again.The uninstaller can be found here http://kb2.adobe.com/cps/141/tn_14157.html

       

      Reboot your PC

       

      2. Download the Version 10 flash player 10 archive from here http://kb2.adobe.com/cps/142/tn_14266.html

       

      3. Extract the files and Install version 10.0.45.2 (flashplayer10r45_2_win.exe) (Note the different filename to the activex version)


      Hope it works for you.