13 Replies Latest reply: Apr 2, 2011 2:32 PM by John Level RSS

    Unicode Characters will not display.

    phottonutt Community Member

      For some reason none of my unicode characters will display in Photoshop even though they display fine anywhere else in any other program on my mac.

       

      When I attempt to enter them in a text field I simply get a box with an X through it.

       

      Why is it that although they are available in my operation system, they are not available in Photoshop?  I design avatars for Facebook and many of the people for whom I design use unicode characters in their name, so this is a huge problem for me.

       

       

      Photoshop CS5 Extended

      Snow Leopard

      iMac 27"

        • 1. Re: Unicode Characters will not display.
          Chris Cox Adobe Employee

          What language characters?

          What text fields?

           

          Photoshop is designed to work with Unicode characters, and handle everything but right to left text.

           

          For the text tool, you will get odd characters unless you are using a typeface that includes the specific unicode glyphs.

          • 2. Re: Unicode Characters will not display.
            phottonutt Community Member

            I have tried several different types of glyphs.  I have even gone into

            the Character Viewer to find other fonts with that same symbol.

             

            Naturally I have attempted to change Photoshop to the same font typeface

            the character is in, but it will not do so.  I change it many times to

            all the fonts the glyph is listed under in the Character Viewer.

            However, oddly enough, it defaults to Myraid Pro no matter which glyph I

            am trying to use.

             

            The latest is the Comet symbol.  ?  It is displaying here in my email

            right before this sentence but not sure if it will show once I hit send

            and it moves to the discussion board.  It is in Apple Symbols, Arial

            Unicode, Menio, MSGothic, MS Mincho, and MS PGothic on my system.

             

            Arial Unicode is my biggest concern.

             

            My last one was a Greek Symbol.

             

            Occasionally a glyph works, but it is not the norm.  I find this odd

            since it is in my operating system and my character viewer, but not in

            Photoshop??

            • 3. Re: Unicode Characters will not display.
              Chris Cox Adobe Employee

              None of your glyphs are showing here -- it's probably browser dependent.

               

              And what you report is odd, because normally Photoshop handles Unicode quite well (assuming you selected a font that actually contains the glyph).

               

              Have you tried changing the font after inputting the glyph?

               

              And there is no reason for Photoshop to go back to Myriad Pro, unless that was the font you had selected.

              • 4. Re: Unicode Characters will not display.
                phottonutt Community Member

                Yeah.  Werid huh?  Especially considering I have never intentionally

                chosen Myirad Pro for anything.

                 

                Yes, I have tried changing the font after copy/pasting the glyph.  It

                stays on that Myirad Pro no matter what font I attempt to change it to

                either at the top, or in the text panel.

                • 5. Re: Unicode Characters will not display.
                  phottonutt Community Member

                  I need an administrator to remove my personal information off this post.  I did not realize that when I post from my email it also posts my signature.

                  • 6. Re: Unicode Characters will not display.
                    Chris Cox Adobe Employee

                    That is very bizarre -- and nobody else is reporting that.

                     

                    Resetting preferences, reinstalling, and checking your system for issues (permissions, font problems, etc.) might be a good idea.

                     

                    But I really have no idea what could cause the behavior you are reporting.

                    And you still haven't given us enough detail for anyone else to try and reproduce it.

                    • 7. Re: Unicode Characters will not display.
                      Big Jules Community Member

                      I am having the exact same issue 'phottonutt' is describing. I've attached an image of what shows up on Photoshop. Here is what should appear.

                       

                      ╭┘└┘└╮

                      └┐..┌┘

                      ╭┴──╮──╮

                      │o o│

                      ╰┬─┬╯

                       

                       

                      I have also tried it in Illustrator and Indesign and the same problem arrises. I use suitcase fusion but I don't believe that has any effect on the issue. Because we tried in on another Mac that has just been open last week and has no new font. The same issue happens.

                       

                      Boxes with X appear and once you highlight them they are Myriad Pro but the rest that is correct is the correct Font.In this case I was using Helvetica and arial.

                       

                      Please let me know what else I should try. I have Rest the preference folder, and tried another brand new machine.

                       

                       

                      MacBook Pro 2.8

                       

                      Snow Leopard

                       

                      Photoshop CS 5 Extended

                      Illustrator CS 5

                      Indesign CS 5 Screen shot 2010-10-28 at 4.21.12 PM.png

                      • 8. Re: Unicode Characters will not display.
                        Chris Cox Adobe Employee

                        That looks like you simply have a font selected that does not contain those glyphs.

                         

                        Photoshop, InDesign, and Illustrator do have full Unicode support.

                        • 9. Re: Unicode Characters will not display.
                          Chris Cox Adobe Employee

                          I use suitcase fusion but I don't believe that has any effect on the issue.

                          It might, they've had plenty of bugs before.

                          • 10. Re: Unicode Characters will not display.
                            phottonutt Community Member

                            I have found that if I change the font to either ""Apple Symbols" or "Courier New" most glyphs are supported.

                             

                             

                             

                            • 11. Re: Unicode Characters will not display.
                              jemmons Community Member

                              I'm having the same problem. When I try to paste a special character into Photoshop CS5 (works fine in CS3), I get a box with an "x" in it and -- and this point is key -- the character is inserted as Myriad Pro. And Photoshop will not let me change the font away from Myriad.

                               

                              So, if I've typed a string like Hello★World in, say, lucida grande into Text Edit, copy the entire string, and paste it into photoshop, what I get is "Hello" and "World" just as I would expect in Lucida Grande, but the "★" between them will be in Myriad Pro. I can change the Lucida Grande parts to whatever I want, but the symbol cannot be changed away from Myriad Pro.

                              • 12. Re: Unicode Characters will not display.
                                Chris Cox Adobe Employee

                                The empty box or box with an X is a placeholder in many fonts -- meaning that font does not contain that particular glyph.

                                 

                                Hmm, it looks like it doesn't successfully change the font via the menu on the missing glyph until you select a font that actually contains that glyph.  But you can use the arrow keys to step through fonts and it changes.  Ok, that might be a bug.

                                And Lucida Grande does NOT contain the star glyph - but Menlo, Apple Symbols and Zapf Dingbats do, along with many of the asian fonts.

                                • 13. Re: Unicode Characters will not display.
                                  John Level Community Member

                                  Photonutt, I found this thread when I had the same problem and figured it out.

                                   

                                  Edit > Preferences > Type...

                                   

                                  Un-check "Enable Missing Glyph Protection." That option would default the font to Myriad Pro when you paste in or alt-code a glyph that the current font doesn't support (which is annoying because Myriad doesn't suppor them either). With this option off, you can now select other fonts even if they don't support the glyph (and be able to find one that does).

                                   

                                  Cheers.