2 Replies Latest reply on Jul 22, 2010 12:54 PM by the_wine_snob

    PRE 8 Crashes when exporting

    JeffPriest Level 1

      Hi Steve,

       

      Thanks for your post on exporting videos in mov format (http://forums.adobe.com/message/2759311#2759311). However, when I follow these instructions, elements 8 crashes on me. Any idea what causes this or how I can prevent this?

       

      Is anyone else experiencing this issue?

       

      Thanks,

       

      Jeff

        • 1. Re: PRE 8 Crashes when exporting
          Steve Grisetti Adobe Community Professional

          It could be your source footage. It could be a mismatch between your source footage and your Premiere Elements project settings. It could be a bug or an out-of-date driver or an out-of-date operating system. It could be a problem or lack of resource in your hardware.

           

          You haven't given us enought information that we an even speculate. Sorry.

           

          The announcement "How to ask for help" at the top of this forum offers suggestions for the kind of information we need.

          • 2. Re: PRE 8 Crashes when exporting
            the_wine_snob Level 9

            Jeff,

             

            This ARTICLE will give you tips on the types of info that will be very useful in helping diagnose your issue. The more info, the better.

             

            Good luck,

             

            Hunt