FlashHelp not pulling up in IE7

[kbuckner]

I just finished a help system with a FlashHelp layout. It does not pull up in IE7, the HTML version works fine in IE7.

The flash works fine in Firefox...any thoughts?

[Captiv8r]

Hi kbuckner

Seems almost silly to ask, but ask I will. Are you sure your IE7 is equipped with the Flash plugin? Also, If it's version 9 of the Flash plugin, I've seen FlashHelp fail and force me to uninstall the plugin and reinstall Flash 8 player. That may be the case too.

Click here to see links for older players and uninstallers

Cheers... Rick

[kbuckner]

Yes, the player is loaded, I will try uninstalling and reinstalling an older version. Thanks!