I'd try the following
- deactivate your install (help>deactivate)
- uninstall Production Premium or Premiere Pro
- download the CS5 clean script (available on the Adobe website)
- run it a couple of times to ensure that nothing is still there
- restart windows and run a basic disk check
- reinstall Premiere Pro
Beyond that, I really think you might consider installing some more RAM after you've identified that you've got a clean install. Having enough RAM really makes a difference when you start working with a lot of HD material, mixed format timelines, integrating After Effects via Dynamic link and so forth.
Hope this helps,
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link
Freezing when you are running a properly installed full version of CS5 (following Dennis advise is a good way to make sure your installation is OK), indicates insufficient hardware or an incorrectly tuned system.
If you go to the hardware page and press the overview tab, there appears a drop down box with a number of articles to help you tune your system (even though it mentions Vista, the same applies to Win7), to setup your disks, etc.
I've seemed to try most of the things here, and I'm still having problems. What's strange is if I have really small sequence i'm able to export/render but anything longer than perhaps two minutes it becomes a problem. I just ordered another hard drive so maybe I could use that for my media. I'll let you guys know if I'm still running into problem in a couple days.
Thanks for your input.
okay, then 3 more questions:
- what is your source footage? frame size, codec, etc.
- Tell us about your storage system - type, size, how full, etc.
- Did you install more memory as one of your troubleshooting measures?
I believe the source footage was avchd .mts file. It's from a Canon Vixia HF M30 camcorder.
I have a SATA hard drive , 7200 RPM, 250 gig. About 50 gigs are free. I have a western digital my book 500 gig hard drive that is external connected through USB 2.0 but that only has about 10 gigs left on it. I wasn't able to install more memory but I have 4 gig, I just upgraded last week, maybe I need to go to 6. The thing is I'm able to edit without any hiccups or choppyness in the video so I'm not sure if memory is the problem but I am probably wrong.
I just ordered a western digital 2 terabyte internal hard drive. Maybe If I dedicate that to media cache things will run smoothly?
I was using the scratch disks on the internal hard drive, then tried to split it up by putting previews and things like that on the external but there was still freezing.
If the problems still persist after I get the hard drive I'll order some extra RAM.
I hope that gives more information. Thank you for taking the time to post.
Your disk setup is severly lacking and your memory is insufficient. Both factors cause your problems.
This clears up a lot of things, thank you so much! Looks like I need to buy the right hard drives and more memory, thank you. I was buying that green one but I'll just give that to my brother and get the RIGHT one. I'll be ordering things now and see in a couple days what will happen.