Some of our files, when downloaded off of our website and having versions 1.3 or 1.4 have this error in both Firefox and IE. When we upload the file onto our website, it is fine and is read into Adobe reader (various versions e.g. 9) fine. But when download back off the website, the problem occurs.
Could someone please point me in a direction? I see many posts for this in this forum, but I saw none that helped me diagnose the problem.