4 Replies Latest reply on Aug 23, 2010 12:25 PM by chris.campbell

    Adobe AIR deployment


      Admittedly, I'm green to software deployments in an enterprise type environment, but I'm trying to deploy various Adobe software packages to users (~500). Air is one in particular that I've been wrestling with. I get an error message every time I try to run the .msi installer saying "Could not access network location (computed)". The .msi is something I extracted from the local settings temp folder as I've done with other apps I've tried to deploy. I've searched on the error a bit, but other than some conflicts between CS3 and Office I've not seen anyone else with this problem.


      My question is: is AIR not meant to be deployed with an .msi file and if so, what are the recommended ways to deploy it?


      Thanks in advance for the help.

        • 1. Re: Adobe AIR deployment
          chris.campbell Adobe Employee


          Here's a good article describing enterprise deployment


          Distributing AIR in the enterprise


          I'd also like to recommend reviewing our Runtime Redistribution website.


          Hope this helps,


          • 2. Re: Adobe AIR deployment
            bluestainedivy Level 1

            Hey Chris,


            Sorry for the delayed response. I'll take a look at this when I can get caught up...I've been away from the office.


            I appreciate the help.


            Daniel Roberts


            • 3. Re: Adobe AIR deployment

              I have the same issue.


              The document linked above reccomends using SMS which costs close to $1000.


              When we distribute third party software, we use GPOs to deploy software packages, which only work if you have a .msi file.


              Java and Adobe both provide .msi packages for their software, however Adobe does not provide .msi downloads for Adobe AIR, only for their Flash and Reader. I can only download .exe for AIR.


              In the past, when I need to deploy .exe packages, I use a program called 7Zip to extract the .exe, which provides me with a .msi package that I can deploy using a GPO.


              This does not work with Adobe AIR. When you try to install the .msi an error message comes up saying:

              "Could not access network location (computed)"


              This does not make sense since I am trying to install the program locally, it is not even looking over the network for the file.

              Has anyone run in to this before? I need to resolve this issue so AIR can be deployed to ~100 Workstations.

              • 4. Re: Adobe AIR deployment
                chris.campbell Adobe Employee

                Moved discussion to the Desktop Development forum