1 Reply Latest reply on Jul 30, 2010 5:12 AM by vbhv_malik

    Reader will not open

    Ubuntu17

      We have re-directed folders in our network and when we upgraded to Reader 9.3.3 I have had 3 people now recieving this error:

       

      Application popup: Acrobat Instance Window: AcroRd32.exe - Application Error : The instruction at "0x012e43eb" referenced memory at "0x01942dc4". The memory could not be "written".

       

      I have tried deleting regestry keys and the re-directed adobe folder but the folder never gets recreated. Does anyone know why I am recieving this error?

       

       

      We are running Windows XP sp3 and Reader 9.3.3