1 Reply Latest reply on Aug 12, 2007 6:24 AM by Captiv8r

    RoboHelp HTML 6 / Captivate 3 Video not playing

    tatros
      Captivate 3 Video plays perfectly when previewed from its home topic or calling topics within RoboHelp. Video is defined as a custom sized pop-up. When help is generated and viewed, or viewed by direct access of the HTML file, I get only the outline of the popup window, the menu I have defined for skipping to later frames in the video (in upper left hand corner) and the playback control bar in the bottom center. The rest of the popup is blank and nothing happens. I'm assuming I need to adjust IE7 options since the video previews in RoboHelp successfully.

      Can anyone help?