7 Replies Latest reply on Sep 22, 2012 12:01 PM by IPPChris

    master collection flash cs5 crash win 7 64 bit




      Just installed per above.


      opening included templates in Flash CS5 and then telling the program to test the movie within the environment shows Flash trying to export an SWF file and then crashes. the program will alllow the movie to be played inside the environment, however.


      debugging yields the same crash:


      Problem signature:


      Problem Event Name: APPCRASH

      Application Name: Flash.exe

      Application Version:

      Application Timestamp: 4badda9d

      Fault Module Name: mfc90u.dll

      Fault Module Version: 9.0.30729.4137

      Fault Module Timestamp: 4a455443

      Exception Code: c0000005

      Exception Offset: 00067956

      OS Version: 6.1.7600.

      Locale ID: 1033

      Additional Information 1: 0a9e

      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

      Additional Information 3: 0a9e

      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



      no flash problems in browsers, etc.....nor any known graphics card issues...nvidia quatro fx 1800.


      Reboots don't help.


      It has not worked once.


      DW opens and using one of its templates, no problems so far.


      Read about <supposedly> certain .Wacom tablet drivers and flash...don't have any such device installed, but stopped the generic windows tablet service....no change in the problem.


      i see the fault module ID, but have no clue what it is or what I should do about it.


      can someone direct me to a solution, please?


      many thanks.