I have Production Premium CS4 with Mac OS X Snow Leopard. I was having some trouble with PP CS4 so I deleted everything and re-installed. When I re-installed, I updated all the programs with Adobe Updater. Everything was installed except for two things--ACR and Adobe Output Module Update (see below). So I go back into Adobe Updater, and try the update with these two things again. It keeps saying it's been dl'd and installed. But when I try to open a D300S RAW file, it says it's the file isn't compatible. I went into the ACR "About" settings, and it shows it has not been updated (see below). I've tried to reinstall everything again and this error keeps happening.
How do I fix this, please? I would greatly appreciate any help you might be able to offer!!
This worked. Thanks. I used the DMG file Camera_Raw_5_7 instead of the Camera_Raw_5_7_updater which did not work. The first file gave me a plug in which I placed in /Library/Application Support/Adobe/Plug-Ins/CS4/File Formats, and removed the other one.
Thank you again!