2 Replies Latest reply on Aug 10, 2010 11:34 PM by vbhv_malik

    Hi All,

    goliath3

      Hi All,

       

      Since downloading Adobe Reader to Version 9.3.3  I am unable to open any pdf documents attached to emails. If I want to open the documents I have to first save the attachments to a different location eg My Desktop, and then go to that location to open them. If I try to open the pdf in the email the following message is displayed "Do you want to open this File?" after clicking yes the following message comes up "This file does not have a program associated with it for performing this function.Any ideas?

       


       


        • 1. Re: Hi All,
          pwillener Level 8

          What is your operating system?

           

          What is your email client?

          • 2. Re: Hi All,
            vbhv_malik Level 1

            Open "regedit" and check for the value of "HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe" key.

            The Default value should be same as the path for "AcroRd32.exe" or "Acrobat.exe". These files are present in the directory where these applications have been installed.

            (*Not to forget the quotes around the path.)

             

            Try this, hope this works for you.