1 Reply Latest reply on Oct 13, 2006 1:18 AM by Brian.Mccaffery

    RoboHelp Freezes

      Hi All,

      One of my students is having an issue with their RoboHelp project ( V5 ). Everything works fine, except when they try to generate any layout, then RoboHelp freezes - Process stays at 50%, Ouput Pane shows nothing. CTRL-ALT-DLT to close. Checked FireWall, saw an issue, disabled FireWall, still same behavior. It's been narrowed down to something about that project ( Tried another project, another machine, etc... ).

      Does anyone have any suggestions how we might remedy this?

      TIA - Vijay
        • 1. Re: RoboHelp Freezes
          Brian.Mccaffery Level 1

          Could you let us know what output you are trying to create, HTML Help, Word Help, Web Help ...?
          Is the Project on a network drive or on your C: drive?
          Also, does the project take longer than usual to open?

          In my HTML projects at the first sign of slow opening, I check the size of the ".cpd" file. If it is large, I delete it and let RH recreate it for me. There is no danger in doing that.