9 Replies Latest reply on Aug 23, 2010 12:39 PM by Little&often

    How to restore unauthorized books now not accessible because of authorization!

    bvrtual

      Hello,

      My goal was to copy purchased ebooks from computer1 to computer2.

      This did not work.

      So I consulted your help function.

      It turned out computer1 had not been authorized yet,

      So I did the authorization and got the following message:

      Adobe digital now visible on other computers.png

       

      HOWEVER, I cannot read the books on computer2 and also not anymore on computer1!

       

      Please let me know how to restore the old settings on computer1!

      I tried to do this on computer1 with ctr+shift+d but still I keep getting the same error message:

       

      Document is licensed for a different user account!

       

      Please advise!!

      Otherwise all the ebooks I purchased cannot be read anymore?!?!

       

      Thanks!