The OS and drivers on a new PC are always out-of-date because the system master will have been created well before its sale. So do some of the basics first:
- Install all Windows updates
- Install latest version of QuickTime (v7.6.6 at time of writing)
- Install most recent graphics and sound drivers from the manufacturers web sites
- Check for a firmware update for your Blu-Ray drive
- Run Disk Cleanup
- Run Defragmenter
- Post back here with the necessary information described here: Got a Problem? How to Get Started
- For your still photos check this article: What resolution should my photos be in Premiere Elements?
Insanity is hereditary, you get it from your children
You say you have two hard drives?
Is the second drive an internal or external drive? (I assume your video project is on your second drive.)
Have you ensured that your second drive is seet up as NTFS? As I indicate in my books, drives come from the factory set up as FAT32, which has a file size limitation that often chokes video editing.
While all of Neale's suggestions should be followed (they are all excellent), I would first do #4 - the updating of the burner's firmware. You can get these updates from the mfgr's. Web site. Be very sure to follow the instructions to the letter. They differ from make to make and even model to model. Check carefully.
I am having the same issues with Blu-ray. The error I receive states to go to drive mfgr. and update firmware. This I have done and still am not able to burn to Blu-ray. I just recently built this machine and used Plextor ODD PX-B940SA and PX-B320SA. The task I was trying to complete was a full backup of my photos. If you have any further suggestions I would really like to hear from you. Thanks in advance.