1 Reply Latest reply on Aug 12, 2010 6:53 PM by m1123

    activation won't take

    m1123

      I take the steps to activate and I can look under authorize computer and see my info there.  Then I open the software next time and it wants me to activate again.  I have unistalled ADE and removed all files associated with it.  I then installed it again.  I checked do not authorize and later authorized it after it recognized my nook.  I thought maybe it finally took, but when I reopened the shortcut it wanted me to authorize AGAIN!  Why won't it keep my info in the program.  I think I only have one authorization left.  Help!  What am I doing wrong?