2 Replies Latest reply on Aug 17, 2010 12:54 AM by Ankit_Jain

    Windows 7 and Adobe 9.3.3 - an internal error occurred

    baleman2

      Have installed Windows 7 on a domain client PC.  Have downloaded the only version available (9.3.3) for Windows 7.  End user belongs to Administrator Group on the domain and is also an Administrator if logged into the computer itself.  Download and installation completes without visible error.  A click on the desktop icon produces a popup that says, "An internal error occurred."  That's it - nothing else happens and you're returned to the Win7 desktop.  Compatibility adjustments do not help.

       

      If logged into the machine itself (bypassing domain), the download is completed AND the Adobe Reader runs correctly.  BUT IT DOES NOT RUN WHILE CONNECTED TO THE DOMAIN.

       

      Please advise.