Op. Sys. XP, Pentium 4, 2 gigabytes of ram
I am recording for demonstration purposes using multiple
programs with Adobe Acrobat, Word, SAP, and Internet Explorer. The
intent of the demonstration show how to complete a specific form by
Problem: When I try to copy and paste, cpu usage goes up
100%, this starts immediately when I left click to start swiping
the text I want to copy. It does not matter which program I am copy
If I have a single line to copy I have to be sure to stop at
the end of the swipe. If I have a paragraph or a sentence to copy
the computer freezes, and I lose the highlighted text I want to
copy when the computer unfreezes its a guess as to what is copied.
Fixes I have tried, restart the program fresh, replaced
wireless mouse with corded, replaced video card, and finally
reformatted the hard drive to make sure something was not running
in the background that I could not see. This was done with IT
support. With no luck.
I have loaded the demo version on two other computers
(different configurations) one showed a sluggish response and the
other had no problems at all.
The IT tech can not provide me with another machine, Adobe
Captivate 2 operating parameters are Pentium 3, 256mg of ram, so I
am at a loss of what else I can do?
I am a new user of Captivate.
Thanks in advance for suggestions.
Hi isaccm, and "
Welcome" to the
Captivate User Community!!
There are several solutions that occur to me. The first one
is to avoid the copy and paste operation while recording, and just
type in the information you want in the form field - then explain
("talk to") the end-user so they understand that another way to do
it is to copy-paste that text.
A second way is to try another form of "highlighting" or
"selecting" the desired text - using the mouse only to position the
beginning, then following up by using the ARROW keys (or
SHIFT+ARROW, etc.) on the keyboard to complete the "selection"
process, then use the keyboard shortcuts to copy and paste the
selection (CTRL+C and CTRL+V).