2 Replies Latest reply on Aug 7, 2007 9:36 AM by simonlilly

    Fireworks Crash on Load

    dschmidt333
      Ok, I'm having the fireworks CS3 crash on startup that I've seen a few other posts about. However, I can log on as a different user and fireworks will work fine. Does anyone have an idea what files I need to delete as far as user config that might be preventing it from running on my login? Any and all suggestions welcomed.
        • 1. Re: Fireworks Crash on Load
          Level 7
          dschmidt333 wrote:
          > Ok, I'm having the fireworks CS3 crash on startup that I've seen a few other
          > posts about. However, I can log on as a different user and fireworks will work
          > fine. Does anyone have an idea what files I need to delete as far as user
          > config that might be preventing it from running on my login? Any and all
          > suggestions welcomed.

          Try by deleting this one and see if it helps:

          C:\Documents and Settings\<your user name>\Application
          Data\Adobe\Fireworks CS3 (on XP)

          On Vista it's probably something like

          C:\Users\<your user name>\Application Data\Adobe\Fireworks CS3

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          • 2. Re: Fireworks Crash on Load
            simonlilly
            Same problem here :(

            I have deleted this folder and it still crashes on Startup. But if I log on as a different user and run Fireworks CS3 it opens with no problems. I even just tried copying the data from that Users profile, but that still doesnt work :(