8 Replies Latest reply on Aug 18, 2010 3:45 PM by etphnhom61

    Adobe reader won't open and closes internet when trying to open a pdf

    etphnhom61

      I'm not sure when it started, but for the last 2 weeks every time I try to open a pdf file on the internet it stops and says "internet Explorer has stopped working" and will then close the window.  I thought it was just a cable (internet connection) problem since we had been having issues in that area, but now that's fixed and I still cannot open a pdf on the internet.  I uninstallled and restarted and re-installled Adobe Reader and I can't even open Adobe Reader much less a pdf from the internet.  Please help!  I've also tried installing Safari and it has the same results.  I'm sure it has to do with my Reader, but I just don't know how to fix it.