I installed CS5 recently. My client still has CS4. She recently changed her ftp pass codes. I updated the connection with Contribute using CS5, but she can not access the site and gets an error message "This site is now being managed by a newer version of Contribute". I cleared the preferences in CS5 and am trying to re-establish the connection for her using CS4...but everytime I do I get half way through the set up process and get an error message saying that the site is already being managed by a newer version of Contribute (even though I have cleared the CS5 preferences in the Library and that site doesn't exist anymore on CS5 version).
How can I still use the older software for my client who doesn't have CS5? Thanks. Melissa
I also get the message to contact the site administrator...I AM the site administrator, but see NO way of changing anything within Contribute. Please help!
1) If the site is adminitered by newer version of Contribute then you can't administer the site using lower version of Contribute.
2) In the Compatibility is chosen as Transition Mode then the users in lower version can connect, if the mode chosen is Compatibility then they can't connect.
Please refer to the blog http://blogs.adobe.com/contribute/2009/09/compatibilty_transition_mode.html for more information.
Hope this help you.