9 Replies Latest reply on Aug 19, 2010 4:55 PM by pwillener

    Help!  First year law student can no longer open pdf files

    connfair

      I installed an auto upgrade to reader 9.0, and now I cannot open any pdf file--get error message that windows cannot configure reader properly.  When I try to uninstall reader, I cannot.  When I try reinstall reader, I get the messages lke installer has insufficient privileges to modify various parts of reader program.

      I get options of retry, ignore or cancel.  After doing ignore twice, I get same message but about javascripts, with options of only cancel or retry.  Retry doesn't work, so cancel is it.  Repeatedly.  I am running window xp home version.