1 Reply Latest reply on Aug 19, 2010 2:20 PM by MichaelKazlow

    Troubleshooting

    Claude David Jeanson

      Hi All,

       

      I'm a new subscriber as this apparently is the only way to find out the answer to my problem. Recently I have been receiving PDF's that when I open, the entire page is grey and cannot be read. If I print the document no problem as it prints fine. This only happens to about 30% of the PDF's I receive.

       

      When I called Head Office in California, they sent me here for the answer. Can anyone help me please?

       

      Thanks,

      CJ