1 Reply Latest reply on Aug 24, 2010 11:51 PM by p.mezerette

    Adobe reader 9.3.3 : can't read the full trust chain of GlobalSign certificate

    p.mezerette

      Customer's can't see properly their PDF bills certificated with a CDS compliant GlobalSign certificate. The full trust chain can't be read in the document.

       

      Information of what can see several customers opening their bills

       

      DEMAT_SIGNAT_ANO_LECTURE_PDF3.JPG

      In the certificate dialog box we only can see ONE information of the trust chain

      DEMAT_SIGNAT_ANO_LECTURE_PDF4.JPG

       

      In my dialog box we can see the whole trust chain

      DEMAT_SIGNAT_ANO_LECTURE_PDF5.JPG