2 Replies Latest reply on Aug 21, 2010 11:09 PM by brman70

    Sony books won't transfer to NOOK


      I've had to replace my old first gen Sony eReader with a B&N Nook which I love. However I have 8 books that I've purchased from the Sony store that will NOT transfer to my Nook through Adobe Digital Editions. I worked hard with ADE Support people ( verseas) but could not get them to fully grasp my problem and finally without notice or further words they just notified me that they were terminating the support. No words or any unpoliteness or raised voice between us at all, they just gave up I guess. I cannot get the ADE program to accept my books. I keep getting error message: "IO error on local file open" and "error #2038" which I find to be a very general error. I've tried to uninstall ADE and when I reinstall it the same books with the same error still exists. I sure need help. Is there any expert support site to go to or someone with similar experience here to offer assistance? Thanks in advance!

        • 1. Re: Sony books won't transfer to NOOK

          I would love to know the answer to that question. I have a nook and wanted to download a book but it wasn"t available on B&N sight or library. Found it at Sony store so after reading everything and coming to the conclusion that purchases would be recognized by ADE I bought the book. I can read it on Sony's Reader library off my computer but it is not showing on ADE sight. Talked to tech. support and they were clueless as to what I was getting at. If you read the sights it claims that ADE will check with Reader to exchange content.

          if anyone knows how to get Sony Reader purchased content to show on ADE I would love to hear from you. ADE has a puchased content on bookshelf but how the heck do you get the books to show there!

          • 2. Re: Sony books won't transfer to NOOK
            brman70 Level 1

            I was able to get content from Reader to nook. I was fooling around so not quite sure how I did it but hopefully it is enough information for you to get lucky too. From Reader library I imported books to document file. Then I went into ADE library and clicked add to library-looked for documents from Reader then transferred. Files showed up in bookshelf purchase. Once there I connected my nook and transferred. Content shows up in documents but reads like a purchased item. Library downloads are limited in font and text size and I find the content off center. hope this helps! Good Luck!