1 Reply Latest reply: Aug 22, 2010 8:46 AM by MichaelKazlow RSS

    pdf will not download from mail program

    bluellipse Community Member

      Hi,

       

      I'm using Acrobat 9 on my Mac Pro with Tiger. I no longer can open any of my pdf attachments included in emails. If tried opening pdfs that I have sent also and I keep getting this error .... unable to save the file “xxxxxxxx.pdf”.

       

      This began Friday when someone sent me a pdf attachment and I tried to open and download it with my Apple Mail program. I got a message  "/Users/meryl/Desktop/UVVn7jVb.pdf.part could not be saved, because you cannot change the contents of that folder." I tried sending it to different mail programs and still the same issue.

       

      The person who sent it to me claims she has this problem with all people she sends pdfs to from her pc. Did this pdf alter something on my computer?

       

      Thank you.