6 Replies Latest reply on Aug 24, 2010 10:35 AM by vsh07

    Internet Explorer Abort

    SRM300

      About 90% of the time, when I attempt to access a Reader document through Internet Explorer 8, the system opens a new tab, displays a message "Internet Explorer has stopped working" and gives me the option to search for a solution and close the program or close the program. Whichever I select, it attempts the recover the tab. I do see the document (usually), but I get the same message and the same results regardless of which option I choose.

       

      It will loop through this a few times before it finally returns to a blank page with the message "Website restore error"

       

      Sometimes it does recover the page after the first abort, but most of the time I cannot access the document.

       

      There are other instances when the PDF displays with no problem, but this is becoming rarer and rarer.

       

      Anyone have a solution to this problem?

       

      I am running Windows 7 Home Premium and IE 8.

       

      Thanks for your help.